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AI Video Editor — Refund Policy

Last updated: April 11, 2026

7-Day Refund Window (Subscriptions)

All AI Video Editor subscription plans are eligible for a full refund within seven (7) calendar days of subscribing to, upgrading to, or being transitioned to a new subscription tier. After seven days on your current plan, refund requests will no longer be accepted for that billing period.

How to Request a Refund

To request a refund, go to your AI Video Editor subscription settings and click the "Request Refund" button. This button is only visible during the 7-day refund window. Please provide a reason for your request. Our team will review and process all refund requests within a reasonable timeframe.

Subscription Refund Conditions

• Refund requests must be submitted within 7 days of the start of your current plan period.
• You must not have used more than 300 credits during the current billing period. If you have consumed more than 300 credits, your subscription is no longer eligible for a refund.
• Only one refund request may be pending per subscription at any given time.
• Admin-granted or complimentary subscriptions are not eligible for refunds.
• Free plan users are not eligible for refunds.
• If a refund is approved, your subscription will be cancelled and your subscription-derived credits (monthly credits and subscription bonus credits) will be revoked. Credit-pack credits and pack bonus credits you have purchased separately are not affected by a subscription refund and remain available until their own expiry.

Discretionary Review

All refund requests are reviewed and processed at the sole discretion of Version 6 LLC. Meeting the eligibility criteria above does not guarantee a refund. Version 6 LLC reserves the right to approve or deny any refund request for any reason.

Upgrades & Downgrades

When you upgrade to a higher plan, a new 7-day refund window begins from the date of the upgrade. Upgrades are prorated: you are charged only for the unused portion of your previous plan. When you schedule a downgrade, the change takes effect at the end of your current billing period, and a new 7-day refund window begins from the date the downgrade is applied. Credit-pack credits and pack bonus credits are preserved across upgrades and downgrades and are never affected.

Credit Packs Are Non-Refundable

One-time credit pack purchases are final and non-refundable. This applies to both categories of credits included in a credit pack:

• Pack credits remain available for one (1) year from the date of your most recent credit-pack purchase.
• Pack bonus credits remain available for one (1) month from the date of your most recent credit-pack purchase.

Once pack credits or pack bonus credits are added to your account they may not be exchanged for currency, transferred to another account, or refunded — including in cases where the credits later expire unused. This applies regardless of how many credits from the pack you have consumed.

Credit Value & Transferability

Credits (of any type — subscription monthly, subscription bonus, pack, or pack bonus) have no cash value, are non-transferable between accounts, and cannot be converted to currency or withdrawn. Unused credits that reach their expiration date are forfeit. Partial refunds for partially used billing periods are not offered.